If you want an update on your order or information about payments, countries we ship to please refer to your order status or check the FAQ. If you already ordered, you can reply to the order confirmation with any questions you might have.
For any other inquiries please use the form below.
FAQ
Please read our FAQ before sending us a message.
How can I track my order?
Click on Track Order at the top of the screen and follow the instructions
What is your return and refund policy?
We want you to be satisfied with your purchase! Our return policy includes:
Return Window: You can return items within 7 days of delivery (check our return policy for details).
Condition: Items must be unused, in original packaging, and with all tags attached.
Refunds: Once we receive your return, we will process your refund within [Y] business days. Refunds are issued to the original payment method.
Certain items (such as final sale or personalized products) may not be eligible for returns. Please check our Returns & Refunds Policy for full details.
What should I do if my order is delayed or lost in transit?
If your order is delayed or lost, please contact our customer service team at support@thingsgirlieslike.com. We will assist you with tracking your package or initiating a claim with the carrier if necessary.
Do you offer store credit or exchanges instead of refunds?
Yes! Depending on our policy, you may choose to receive:
A full refund to your original payment method.
Store credit for future purchases.
Exchange for a different item (subject to availability).
Please check our Refund & Exchange Policy for more details.
